Privacy Policy

Last updated: 01/03/2026

This Privacy Policy explains how Vayu Aviation Services Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with us via our website www.vayuaviationservices.com.

Vayu Aviation Services Ltd is registered with the Information Commissioner’s Office (ICO) under registration number ZB347017.

1. Information We Collect

We may collect and process the following personal data:

a. Information you provide directly:

Name
Email address
Mobile number
Home or work address
Any other details you provide when registering or completing forms

b. Information we collect automatically (legitimate interest):

IP address
Geographical location
Pages viewed
Clicks, video views, and other interactions
Browser type and version
Device identifiers and connection methods

This information is stored on UK-based web servers and may be processed on our behalf by Microsoft or other compliant service providers. Your consent is obtained where required.

2. How We Use Your Information

We use your personal data to:

Enable functionality on our website
Respond to enquiries and provide services
Improve our offerings and user experience
Administer and maintain website security
Communicate relevant products or services

We do not share your personal information with third parties for marketing purposes.

3. Legal Bases for Processing

We rely on the following legal grounds to process your data under UK GDPR:

Consent – where you have explicitly given permission
Contract – to fulfil our obligations to you
Legal obligation – where required by law
Legitimate interests – for business operations, website improvement, and security

4. Cookies

Our website uses cookies to:

Track usage analytics
Enhance performance
Support advertising (only with consent)

You remain opted out by default. Consent is requested via our cookie banner. For more details, please refer to our Cookie Policy.

5. Electronic Communications

a. Contractual Communications

We may send you essential service communications (e.g. security updates, changes to terms, or service information). These are necessary and cannot be opted out of unless your account is closed.

b. Consent-Based Marketing

If you opt in via a registration form, we may send you marketing emails or text messages. You may withdraw consent at any time by:

Clicking “unsubscribe” in emails
Replying with “opt me out” to text messages
Contacting us directly

c. Legitimate Interest Communications

We may occasionally contact you for marketing purposes under our legitimate business interest. You have the right to object and opt out of these communications at any time.

6. Your Rights Under the UK GDPR

You have the right to:

Access – Know what personal data we hold about you
Rectification – Request correction of inaccurate or incomplete data
Erasure – Ask us to delete your personal data in certain situations
Portability – Receive a copy of your data in a portable format (e.g. CSV)
Restrict processing – Limit how we use your data under certain conditions
Object – Stop your data being used for direct marketing or legitimate interest
Withdraw consent – At any time, where processing is based on consent

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have questions, requests, or concerns about how your data is handled:

Data Protection Officer
Vayu Aviation Services Ltd
Email: info@vayuaviationservices.com
Phone: +44 (0) 7752 006 481

You also have the right to raise a concern with the UK’s Information Commissioner’s Office (ICO): www.ico.org.uk